![]() I was able to figure it out! I agree that the steps are not helpful on TurboTax! When you click to fix the issue, click on the amend tab on the left to look over the information. If the reject continues, you will need to print and file this return by mail." Select the Federal Taxes tab, the run Smart Check again. Verify all entries on Form 1040X, Line 7. The amount should matchįorm 1040, Line 21. Scroll down the Form 1040-X and review the entry on Line 7, column (c). Follow the "Check This Entry" instructions and make any The screen "Let's Check These Entries", select "Continue". "Ready for Federal Review" screen, select "Continue". Open your return and navigate to the Federal Taxes tab. Individual Income Tax Return.įollow these steps to correct. We encountered an issue processing your e-filed return on Form 1040-X, Amended U.S. Seems like the steps provided by TT below are super out of date. Amended my return in a 1040X to change my status from dependent -> independent, and I got the very same rejection message.īelow are the steps that TurboTax gave me upon returning with a rejection, but I have no idea where to start with TurboTax Online. Get a tracking number from the post office when you mail them for proof of filing.EXACTLY the same thing happened to me. You have to mail federal and state in separate envelopes because they go to different places. How to mail a return from the Online versionīe sure to attach copies of your W2s and any 1099s that have withholding on them. If you can’t get it to efile you will have to print and mail it. When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. ![]() The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time. Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth).ĮNTER 0 FOR AGI. Note: If you get the same rejection a second time (or third, or fourth, or fifth.) and you see no mistakes on your return, select the file by mail option to paper-file your return. In your TurboTax program, click File in the upper-right area (mobile devices: tap in the upper-left corner to open the side menu, then tap File).įollow the onscreen instructions to either e-file your return or file by mail. In these cases, we recommend paper-filing by mail rather than wasting additional time trying to "fix" something that is beyond your control.Īfter completing the previous 3 steps, you're ready to re-file. There likely is a data mismatch at the government, a dependent that's already been claimed, or some other "unfixable" situation that blocks you from e-filing. Note: If the info you originally entered is correct, you won't be able to e-file. Otherwise, navigate to the program area to address the cause of the rejection, then proceed to the final step. If you haven't already opened your rejected return, now's the time to do so.įollow any "fix-it" directions you see in your program (not all rejections will have this). R0000-902-01: Taxpayer TIN in the Return Header must not be the same as a TIN of a previously accepted electronic return for the return type and tax period indicated in the tax return R0000-503-02: SpouseSSN and the SpouseNameControlTxt in the Return Header (or Line 6b ExemptSpouseNameControlTxt in the return - For 1040/1040A returns) must match the e-File databaseį1040EZ-510: If Form 1040EZ, Line 5 checkbox Primar圜laimAsDependentInd is not checked, then PrimarySSN in the Return Header must not be equal to a DependentSSN on another tax return IND-181-01: The Primary Taxpayer did not enter a valid Identity Protection Personal Identification Number (IP PIN) R0000-507-01: DependentSSN on Line 6c(2) of the return was used as a Dependent SSN in a previously filed tax return for the same tax period R0000-500-01: Primary Social Security Number and Primary Name Control on the Tax Form must match data from the IRS Master File R0000-504-02: Each DependentSSN and the corresponding DependentNameControlTxt that has a value on Line 6c(2) of the return, must match the SSN and Name Control in the e-File database IND-032-03: SpousePriorYearPIN or SpousePriorYearAGIAmt in the Return Header must match the e-File databaseįW2-502: The employer identification number (EIN) on the W-2 that was entered into the program does not match what the IRS has in its records IND-031-03: PrimaryPriorYearPIN or PrimaryPriorYearAGIAmt in the Return Header must match the e-File database Here are links to solutions for the top 10 IRS rejections: If you didn't get an email, search on the reject message or code for instructions on how to fix. Look for an ACTION NEEDED! email from and follow the instructions.ĭidn't get an email? Open your return to get the rejection reason and proceed to step 2. ![]() The solution to some e-file rejections is as close as your Inbox. We're here to help you figure it out and be done for good.
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